Shipping policy

Shipping Policy

Last updated: May 31, 2026

At Hauzzia, we are committed to providing a reliable and transparent delivery experience for customers across the United Kingdom.

Order Processing

Orders are typically processed within 1–3 business days after payment confirmation.

Orders are not processed, dispatched or delivered on weekends or public holidays.

During periods of high demand, processing times may occasionally be extended.

Delivery Area

We currently deliver within the United Kingdom.

Estimated Delivery Times

Estimated delivery times are as follows:

  • United Kingdom: 7–12 business days

Delivery times are estimates only and may vary due to factors outside our control, including carrier operations, weather conditions or seasonal demand.

Shipping Confirmation & Tracking

Once your order has been dispatched, you will receive a shipping confirmation email containing tracking information.

Please allow up to 48 hours for tracking updates to become visible within the carrier's system.

Shipping Costs

Any applicable shipping fees are clearly displayed during checkout before payment is completed.

Incorrect Shipping Information

Customers are responsible for providing accurate delivery information at checkout.

Hauzzia cannot be held responsible for delays, failed deliveries or additional charges resulting from incorrect or incomplete shipping details.

Lost or Delayed Shipments

If your order appears significantly delayed or lost in transit, please contact our support team.

We will work with the shipping carrier to investigate the shipment and assist in finding a suitable resolution.

Delivery Support

For any delivery-related questions, please contact:

Email: contact@hauzzia.com

Customer Support Hours:

Monday to Friday
9:00 AM – 5:00 PM (GMT)

We aim to respond to all enquiries within 1–2 business days.